Welcome to our new website. If you are looking to place an order with us you will need to sign up again. For any queries please contact sales@brownell.co.uk
We’ve compiled answers to common queries about our products, services, and processes - covering everything from ordering and delivery to technical specifications and guidance. Whether you’re a first-time visitor exploring how our solutions work, a long-standing customer troubleshooting an issue, or just curious about best practices, you’ll find clear, concise answers to the topics we’re asked about most. If your question isn’t covered, contact our team, who are always ready to help.
Products & Services
tbc tbc
tbc tbc
Technical Support
tbc tbc
Orders & Payments
What payment methods do you accept? tbc
When is my order confirmed? tbc
What are the requirements to place an order? tbc
Shipping & Collection
Do you deliver outside the UK? tbc
How long will delivery take? tbc
Can I track my delivery? tbc
Cancellations, Refunds & Returns
What if I change my mind after ordering? tbc
How will refunds be issued? tbc
Are there any items I can’t return? tbc
What if my item is faulty? tbc
What happens if there’s a pricing error? tbc
Safety & Compliance
tbc tbc
Need Further Assistance?
Online Data Library
Search, view, and download our latest technical documents, drawings, and datasheets.
Contact Us
Speak directly with our team for bespoke guidance, technical support, or product advice.
Terms & Definitions
Access clear explanations of industry terms, relevant abbreviations, and technical language.